Exchanges & Returns
Thank you for shopping with Figs And Finds.
We want to ensure you are completely satisfied with your purchase. Please read our refund and exchange policy carefully to understand your rights and obligations.
Exchange Policy
We have a 10-day exchange policy, which means you have 10 days after receiving your item to request an exchange.
To be eligible for an exchange, your item must be in the same condition that you received it, unworn or unused and in its original packaging.
To start an exchange you can contact us at info@figsandfinds.com
Refund Policy
The customer is responsible for checking the conformity of the products when delivered. Refund is only accepted on the following cases:
- Damaged product
- Product non-compliant to the order
Must be addressed within 2 days after receipt of the order.
Items must be returned in their original condition: unworn, unwashed, with tags attached and in the original packaging.
Refunds will be processed through the original payment method.
If you have any questions or concerns about your return, please contact our customer support team at info@figsandfinds.com.
Customers are responsible for any additional shipping fees, customs duties or taxes assiciated with the exchange or return.
Certain items, such as customized products, are non-exchangeable and non-refundable.
By making a purchase with Figs And Finds, you agree to abide by the terms outlined in this Exchange and Return policy.